CASE STUDY: King Truss – Providing Meaningful Merchandise.

Recognised as South East Queensland’s go-to for prefabricated timber frame and truss solutions, King Truss stands as the local expert in building and hardware supplies. They are committed to quality, integrity, and reliability and their vision extends beyond meeting customer expectations; it’s about surpassing them. With a strong focus on sustainability, King Truss proudly sources all products locally from environmentally conscious manufacturers. By prioritising ethical practices, they contribute to a greener and more responsible supply chain.

So, when King Truss asked for a range of meaningful gifts to help usher in the end of the year, REP Merch knew we’d find the perfect thing! 

Choosing the right product for King Truss

Our goal was to create distinctive end-of-year gift packs that reflected appreciation and gratitude for the continued partnership with King Truss’s clients. Something that would go beyond merely ‘transactional’. REP Merch collaborated closely with the building supply company to design and deliver the gift packs. 

Being directly involved with the building & construction trades meant that the gifts had to suit the industry. Something that would be utilised on and off-site. Something useful that brought the King Truss logo into focus without being an unpleasant branding exercise, REP Merch aimed to produce a range of quality items that would be used repeatedly all year round.

With that in mind, REP Merch proudly designed a range of; Caps, Tote Bags, T-Shirts, Umbrellas and of course, with the holidays coming in and end-of-year celebrations on the horizon, the ever-popular can cooler had to make an appearance. 

Delivery and presentation

We sought to deliver a seamless blend of practicality and wearable/usable style for the King Truss clientele. Each product adorns the King Truss logo and serves a purpose. From the sun protection of caps to the eco-friendly convenience of tote bags and the comfort of premium T-shirts. The always practical umbrella is a handy item to stow in the truck for any time the rain hits, while the stubby coolers… well who doesn’t want to keep their drink cold?

Our approach to branding ensured a tasteful presence that integrates seamlessly into clients’ daily lives, moving beyond traditional branding items that are easily disregarded, to useful kit that gets worn, used, and set aside for next time. 

At REP Merch we aim to make promotional items that become indispensable essentials. Ensuring your brand is there every time they get worn, picked up, shoved on a head, opened up to keep the rain off or placed in a hand with a cold drink. A subtle reminder that endorses your business every time.

Customer Feedback

King Truss simply said, “Thank you, our customers love em’.”

And that’s good enough for us. 

Need some ideas to help engage, remind and create brand advocates – REP Merch can help.

Contact us below.